Professional team, great communication, ready for any situation. They worked with me on a tight schedule and I am pretty sure that Dr. Grimm put off vacation time to fit me in. Following my consultation, in addition to x-rays, they used state of the art diagnostic tools such as a 3d scanning instrument that creates a 3d model of your teeth and gums in full color. The scan was helpful to look at for better understanding of the journey ahead. I received a clear cost estimate so there were no surprises. Dr. Grimm recommended a path forward, explained my options and answered all of my questions. When I arrived for dental work a couple of days later, she had prepared a custom numbing agent blend just for me with less epinephrine. She and her assistant walked me through the procedure step-by-step (an option that I elected) and I wore headphones to relax at other times. The assistant did careful work setting my crown. I was well-informed about what to expect for recovery time, and Dr. Grimm checked in with me that evening. Years had passed since I visited a dentist, and the staff used their connections to secure an appointment for me to have additional work with an oral surgeon the following day. All around, a great dental experience.