I am thankful for all of the people I’ve interacted with at Shoal Creek Dental. The front office staff, Dr. Grimm, Bianca, Sian, and Leo. I specifically sought out Dr. Grimm after learning that she was a biological dentist, trained in dentistry and is a naturopathic physician. Dr. Grimm is by far the best dentist I’ve ever had! She takes the time to listen to me and answer questions, and she is a great communicator. She explains what she is doing and why. I feel like I am part of the decision-making, rather than having things done TO me without my consent (which is how I have felt at other dental practices). I also have been so happy with my interactions with the dental assistants. Bianca and Sian have both helped me, and they are incredibly kind and friendly. I also really appreciated that when I asked to not have x-rays done at my last visit, I didn’t receive any pushback. (Again, I have had experiences at other offices where I felt very pressured into having things done that I was not comfortable with). I was so grateful that Sian listened to me and respected my preferences as a patient. I also loved my experience with Leo as my hygienist. As someone with “dental anxiety”, I felt so relieved after my cleaning with Leo. I know he will take care to do thorough work without causing me any pain!
The office environment is also lovely. I have never had to wait long, and it is a clean, inviting space. The front desk staff is so friendly, which is huge! They always greet me with a smiling face. I’ve been so incredibly pleased with my experiences at Shoal Creek Dental!